Policies & Disclosures

Information on this website is provided for general educational and informational purposes. It reflects the education, training, and professional experience of Valerie Chin, D.C. and Innate Hands Functional Medicine PLLC.

Website content is not intended to diagnose or treat a health condition, disease, or injury, or to replace individualized care from an appropriately licensed healthcare professional. Do not delay seeking professional care because of something you read on this website.

Browsing this website or communicating with Innate Hands through ordinary website channels does not, by itself, create a doctor-patient relationship. A professional relationship may be established separately when clinical services are formally provided and accepted by the practice.

Nothing on this website is a promise or guarantee of a particular result. Individual circumstances and responses to care vary.

Emergency situations require appropriate emergency medical services. This website and telehealth services are not a substitute for emergency evaluation.

Before receiving any clinical service through telehealth, the patient must complete the Practice's separate telehealth informed-consent process. The Practice will document the patient's consent and provide all disclosures, professional-license information, and notices required by applicable Texas law. The Practice may verify the patient's identity and physical location at the time of each telehealth clinical service and may require in-person evaluation or referral when telehealth is not clinically appropriate or legally permitted.

For consumers seeking access to health care records, information about the disciplinary or licensing authority, or instructions for filing a consumer complaint, the following procedures and official resources are provided.

1. Request Your Health Care Records

To request your health care records from Innate Hands Functional Medicine PLLC, submit a written request to [email protected]. State that you are requesting your health care records and provide your name and the contact information needed to respond. The Practice may direct you to its designated secure records-request or patient system when appropriate.

2. Contact the Disciplinary or Licensing Authority

The Texas Board of Chiropractic Examiners (TBCE) regulates Texas chiropractors. You may contact the TBCE at 512-305-6700 or 1-800-821-3205, visit tbce.texas.gov, verify a license using the Board's license-verification system, or submit a complaint through the Board's complaint portal.

3. File a Consumer Complaint Regarding Health Information Privacy

For information about Texas consumer privacy rights regarding protected health information and applicable complaint processes, you may review the Texas Attorney General's Patient Privacy information and use the Attorney General's consumer-complaint process.

Last updated: October 1, 2026

Last updated: October 1, 2026

Please read these Terms & Conditions (“Terms” or “Agreement”) carefully before using the Innate Hands Functional Medicine PLLC website or engaging the services, programs, products, digital resources, or other offerings made available by Innate Hands Functional Medicine PLLC (“Practice,” “Innate Hands,” “we,” “us,” or “our”). This Agreement is entered into by and between the Practice and the client or customer (“Client,” “you,” or “your”).

Before submitting a website form or quiz, creating an account, booking a session, purchasing a program or product, requesting or downloading a resource, or enrolling in services, you must affirmatively accept these Terms through a clear method presented with a conspicuous link to these Terms. Your affirmative acceptance forms a binding agreement between you and the Practice, and Practice will retain an electronic record of your acceptance, the date and time of acceptance, the acceptance method, and the version of the Terms accepted for as long as reasonably necessary to establish and enforce the parties' rights and comply with applicable law.

1. Website Use and Electronic Communications

The website provides educational information about Innate Hands, its services, programs, resources, quizzes, scheduling options, products, and related content. You agree not to use the website or its content for unlawful purposes, to introduce malware or other harmful code, to impersonate another person, or to infringe the rights of Innate Hands or any third party.

When you submit information through the website, email us, or otherwise communicate electronically, you understand that we may communicate with you electronically about your inquiry, scheduling, services, purchases, orders, programs, resources, or other information you requested.

2. Not a Substitute for Medical Advice or Treatment

Services provided through Innate Hands may include education, coaching, functional wellness guidance, one-on-one support, general education regarding laboratory testing, supplements, dietary habits, and lifestyle practices, and other educational resources. Unless expressly identified as clinical care provided by a licensed healthcare professional within the applicable scope of practice, these services and materials are educational and supportive in nature and are not a substitute for professional medical advice, diagnosis, or treatment.

The Health Coach does not diagnose, treat, cure, or prevent any disease or medical condition. Nothing shared during coaching sessions, in written materials, in digital resources, or through this website should be interpreted as individualized medical advice unless expressly provided as clinical care by a licensed healthcare professional acting within the applicable scope of practice. Always seek the advice of a qualified healthcare provider with questions regarding a medical condition or before making changes to your diet, supplement regimen, medication, or healthcare routine.

3. Role of the Health Coach and Educational Services

The Health Coach assists clients in identifying and working toward personal wellness goals through education, accountability, and support. This may include general education concerning nutrition, lifestyle habits, and laboratory testing, including tests such as GI-MAP, SIBO breath testing, or HTMA. A Health Coach who is not separately licensed and authorized to provide the applicable clinical service will not order diagnostic testing, diagnose a condition from test results, prescribe treatment, or independently provide clinical interpretation of laboratory results. Any clinical service must be performed by an appropriately licensed healthcare professional acting within that professional's lawful scope of practice. Any lab testing facilitated through a coaching engagement is intended to support the coaching relationship and is not a substitute for diagnostic testing ordered and interpreted by a licensed medical provider. Each offering, sales page, checkout, intake process, and consent form will clearly identify whether the service is clinical chiropractic care or non-clinical coaching, the identity and credentials of the person providing it, and any applicable scope limitations.

4. Client Responsibility

Clients are responsible for consulting with a qualified healthcare professional regarding medical concerns, symptoms, diagnoses, and before beginning, changing, or discontinuing any medication, supplement, or treatment plan. You agree to:

Disclose relevant medical history, medications, and conditions to your healthcare provider and, where appropriate, to the Health Coach.

Seek immediate medical attention for symptoms that may constitute a medical emergency.

Use your own judgment and, where appropriate, professional medical guidance before acting on information or recommendations provided through our services.

5. Programs and Services

Program and service descriptions are provided to explain the scope of the offering at the time of purchase or enrollment. The specific services, materials, access, schedule, and inclusions for a program are those stated in the applicable sales page, checkout, enrollment materials, or written agreement. Program participation does not guarantee any particular health, wellness, symptom, or other outcome.

Innate Hands may update program materials, educational content, scheduling, or delivery methods when reasonably necessary, while making reasonable efforts to preserve the substance of the purchased offering.

Program-Specific Terms

Before enrollment, the applicable sales page, checkout, or written enrollment agreement will identify the program's total price, payment schedule, duration, material inclusions, access period, cancellation rights, and refund policy. The Client must affirmatively accept those program-specific terms at enrollment. If those terms conflict with these Terms regarding that program, the program-specific terms control.

6. Digital Products and Ebooks

Digital products, including ebooks and downloadable resources, are delivered electronically. Digital product access may be provided through the order confirmation, download link, customer access area, email, or another electronic delivery method used by the Practice or its technology provider.

Digital products are licensed to the purchaser for personal, non-transferable use. Unless expressly authorized in writing by Innate Hands, you may not reproduce, redistribute, resell, sublicense, publish, upload, share, or otherwise commercially exploit a purchased digital product or its contents.

You are responsible for providing a valid email address and maintaining reasonable access to the email account or customer-access method used for delivery. If you experience a technical problem accessing a purchased digital product, contact Innate Hands at [email protected] so we can assist with access.

7. Payment, Cancellation and Refunds

Payment Terms

Unless otherwise stated at checkout or in a written agreement, payment is due in full at the time of booking or purchase. Sessions, programs, and products are confirmed only after payment is successfully processed. Accepted payment methods may include major credit cards. Where enabled, HSA or FSA cards may be accepted only for offerings identified by the Practice as potentially eligible medical expenses. Acceptance of an HSA or FSA card is not a representation or guarantee of tax or plan eligibility, and the Client is responsible for confirming eligibility with the applicable plan administrator or tax adviser. Superbills for potential insurance reimbursement may be provided upon request when applicable.

Cancellation & Rescheduling

Rescheduling requires at least 24 hours' notice before a scheduled session. Cancellations under 24 hours may incur a 100% fee. Documented medical emergencies may be considered for waiver of a late-cancellation fee. Missing a session without notice is treated as a late cancellation.

Refund Policy

No refunds are given for completed consultations identified at checkout as clinical chiropractic care or non-clinical coaching or educational services. Unused lab kits are non-refundable once shipped. All digital product sales are final and non-refundable. Unless a different written policy applies to a specific offering, unused package sessions are refundable within 30 days of purchase.

8. Payment Plans

Eligibility & Enrollment

Payment plans may be available for balances exceeding $700. The $695 one-month Bridge offer is not eligible for a payment plan. Enrollment requires a credit card authorization on file, and plans must be established before the first appointment when applicable.

Payment Schedule

Unless otherwise stated in the applicable enrollment agreement, a 25% deposit is due at enrollment and will be applied to the total program price. Before enrollment, the Practice will disclose the portion allocated to administrative work, onboarding, and reserved capacity, together with the reasonable basis for that amount. That portion is earned as the corresponding work is performed or capacity is reserved and is non-refundable only to the extent permitted by applicable law. The remaining balance is divided into three equal monthly payments. Standard payment plans are 0% interest unless otherwise disclosed.

Failed Payments

A five-day grace period may be provided for failed cards. A $25 late fee may apply if payment remains unsuccessful after the grace period. Services may be paused while an account is past due, and unpaid balances may be referred for collection after 60 days, subject to applicable law.

Cancellation & Practice Changes

The Client may cancel enrollment by delivering written notice to [email protected], and cancellation becomes effective when the Practice receives that notice. Canceling a payment method, revoking a card authorization, or requesting that scheduled installments stop does not constitute notice of cancellation or relieve the Client of amounts properly due under this Agreement and the applicable program-specific terms. Following cancellation, the Client remains responsible for amounts already earned, non-cancelable third-party costs incurred for the Client, and any continuing payment obligation or cancellation charge expressly disclosed and affirmatively accepted in the applicable program-specific terms. Any such cancellation charge or continuing obligation must constitute payment for services performed, administrative work completed, reasonably reserved capacity, or an enforceable reasonable forecast of anticipated loss, and must not constitute a penalty. Prepayment of a remaining balance may be made without penalty unless otherwise stated in the applicable agreement.

9. Intellectual Property

Unless otherwise noted, the website's text, graphics, logos, photographs, ebooks, digital resources, program materials, and other content are owned by or licensed to Innate Hands Functional Medicine PLLC and are protected by applicable intellectual-property laws. Your purchase of a product or enrollment in a program does not transfer ownership of the underlying intellectual property.

The Practice grants the Client a limited, revocable, non-exclusive, non-transferable license to access and use purchased program materials solely for the Client's personal, non-commercial participation in the applicable offering during the stated access period. Unless the Practice gives prior written consent, the Client may not record sessions, share login credentials, reproduce or distribute program materials, create derivative works, remove proprietary notices, permit access by another person, or use the materials to provide services to third parties. This license terminates when the applicable access period ends or when the Client materially breaches these restrictions, without limiting any rights or remedies available to the Practice.

10. Third-Party Links and Services

This website and our services may link to or use third-party websites, scheduling systems, laboratory providers, payment processors, social-media platforms, educational resources, or technology providers. The Practice does not control, and is not responsible for, the content, accuracy, availability, security, or privacy practices of independent third-party websites or services that are not acting on the Practice's behalf. Third parties processing information or providing services on the Practice's behalf remain subject to the Practice's applicable contractual, professional, and legal obligations. Your direct use of an independent third-party service may also be subject to that provider's separate terms and policies.

11. Confidentiality

Innate Hands respects the privacy of client information shared in connection with services. Information will not be disclosed to third parties except as authorized by you, as necessary to provide requested services, or as required or permitted by law. Additional information about website information practices is provided in the Privacy Policy section of this document.

12. No Guarantee of Results

Wellness and clinical outcomes vary from person to person and depend on many factors outside the Practice's control, including individual biology, adherence, circumstances, and underlying medical conditions. Innate Hands makes no guarantees regarding specific results, symptom resolution, health outcomes, or timelines.

Disclaimer of Non-Clinical Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL NON-CLINICAL PROGRAMS, SERVICES, RESOURCES, COMMUNICATIONS, PRODUCTS, AND DIGITAL OFFERINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE PRACTICE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Practice does not warrant that access will be uninterrupted or error-free. This disclaimer does not alter an express written commitment made by the Practice, apply to clinical chiropractic care, or exclude any warranty or duty that cannot lawfully be disclaimed.

13. Limitation of Liability

To the fullest extent permitted by law, the Practice, its employees, contractors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profits, arising from the website or any non-clinical program, service, resource, communication, product, or digital offering. This exclusion does not apply to clinical chiropractic care or a healthcare liability claim. For claims arising from the website or any non-clinical product, service, program, resource, communication, or digital offering, the aggregate liability of the Practice, its employees, contractors, and affiliates will not exceed the greater of $100 or the amount the Client paid to the Practice for the specific offering giving rise to the claim during the twelve months preceding the event giving rise to liability. These limitations do not apply to liability that cannot lawfully be limited, including liability arising from fraud, willful misconduct, or any nonwaivable professional duty. To the fullest extent permitted by law, the Practice will not be liable to the extent harm was caused or increased by a Client's unreasonable failure to seek appropriate medical advice or by the Client's decision to disregard clear guidance to obtain professional or emergency care. Subject to the foregoing exclusions, these damage exclusions and liability limits apply under every legal theory, including contract, tort, strict liability, and ordinary negligence.

Client Indemnification

The Client will defend, indemnify, and hold harmless the Practice and its personnel from third-party claims, damages, judgments, and reasonable legal expenses arising directly from the Client's unlawful use of the website or offerings, infringement or misappropriation of a third party's rights, fraudulent or willful misconduct, or unauthorized reproduction or distribution of the Practice's protected content. This obligation does not apply to the extent a claim results from the Practice's negligence, willful misconduct, breach of this Agreement, or nonwaivable professional duty. The Practice will provide prompt notice of a covered claim and reasonable cooperation. The Client may control the defense using counsel reasonably acceptable to the Practice, and the Practice may participate through counsel of its choice at its own expense. If the Client fails to defend promptly, a material conflict of interest exists, or the claim seeks relief not covered by this indemnity, the Practice may assume control of the defense, and the Client will reimburse the Practice's reasonable defense expenses to the extent the claim is covered. The Client may not settle a claim without the Practice's written consent if the settlement admits fault by the Practice, imposes any obligation on the Practice, or does not provide the Practice with a complete and unconditional release.

14. Governing Law, Dispute Resolution, and Limitation of Actions

Governing Law & Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any choice-of-law or conflict-of-law provisions. Any legal action, suit, or proceeding arising out of or relating to these Terms that is not subject to arbitration shall be instituted exclusively in the federal or state courts located in Harris County, Texas.

Limitation of Actions

Except for healthcare liability claims and other claims whose limitation period cannot lawfully be shortened, any claim arising out of or relating to these Terms, the website, a program, a non-clinical service, or a product must be commenced within two years after the claim accrues. This period will be tolled while the parties complete the mandatory informal-resolution and mediation procedures stated below.

Informal Resolution First

In the event of a dispute, claim, or controversy, both parties agree to first attempt to resolve the issue informally. The Client agrees to contact the Practice in writing and provide a detailed description of the dispute. Both parties will make a good-faith effort to negotiate a resolution within thirty (30) days of receiving the notice.

Mediation

If the dispute cannot be resolved informally within thirty (30) days, the parties agree to submit the dispute to non-binding mediation in Harris County, Texas unless they agree otherwise. The parties will attempt to agree upon a mediator within ten (10) days after either party requests mediation. If they do not agree within that period, either party may request that the American Arbitration Association appoint a mediator. If mediation has not occurred within forty-five (45) days after the mediation request because a party refuses to participate or otherwise causes unreasonable delay, the other party may proceed to arbitration or any court proceeding permitted by these Terms.

Binding Arbitration

If mediation does not resolve the dispute, either party may require that the dispute be resolved exclusively by binding arbitration administered by the American Arbitration Association before one neutral arbitrator. The AAA Consumer Arbitration Rules will apply to consumer disputes, and the AAA Commercial Arbitration Rules will apply to non-consumer business disputes. The Federal Arbitration Act governs this provision. The arbitration may be conducted remotely or in Harris County, Texas, and fees will be allocated as required by the applicable AAA rules and law. Either party may bring an eligible individual action in small-claims court or seek temporary injunctive relief from a court. Healthcare liability claims are excluded from this arbitration provision unless the Practice and the claimant have entered into a separate arbitration agreement that satisfies all applicable Texas consent, notice, formatting, attorney-signature, and enforceability requirements. The exclusion or invalidity of arbitration for a healthcare liability claim will not affect the enforceability of this provision as to any other dispute.

Class Actions

To the extent permitted by applicable law, you and the Practice agree that dispute-resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.

15. Changes to These Terms

Innate Hands may update or modify these Terms from time to time. The current version will be posted on this page with the applicable “Last updated” date. The Practice will provide reasonable notice of material changes. A change affecting payment obligations, cancellation or refund rights, dispute resolution, privacy, liability, or an already-purchased service will apply to a Client only after the Client affirmatively accepts the revised Terms, unless applicable law permits another method of acceptance. Changes to the terms governing an already-purchased product or program will not retroactively alter material rights or obligations unless otherwise permitted by law or expressly agreed.

Questions about these Terms may be sent to [email protected].

Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, if it cannot be so enforced, severed. The remaining provisions will remain in full force and effect, except when severance would materially alter the parties' agreed exchange or is prohibited by applicable law.

Innate Hands SMS Updates

Program Description

Innate Hands SMS Updates is an SMS messaging program operated by Innate Hands Functional Medicine PLLC that provides users with general updates, appointment reminders containing only the minimum information reasonably necessary, general educational content that does not disclose the recipient's health condition or treatment, and other non-sensitive information related to our services. Message frequency varies.

Opt-Out Instructions

You can cancel the SMS service at any time. Text “STOP” to the number from which you receive messages. Upon sending “STOP,” you will receive a confirmation message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us. The Practice will also treat any other reasonable expression of revocation as an opt-out, honor it as soon as practicable and no later than ten business days after receipt, and apply it to all covered automated calls and text messages from the Practice unless the recipient clearly requests a narrower opt-out.

Rejoining Instructions

If you wish to rejoin the SMS program after opting out, you may do so by signing up again through the original opt-in method. Once re-enrolled, SMS messaging will resume.

Help Instructions

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at:

Email: [email protected]

Phone: 832-356-5169

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for any messages sent to you from us or sent by you to us. Message frequency varies. Please contact your wireless provider for details regarding your text or data plan.

Privacy Policy

For information on how we protect your data, please review our Privacy Policy, included in this document below.

Legal Compliance

By opting into this SMS program, you represent that you are the current subscriber or customary user of the mobile number provided, consent to receive text messages as described above, and agree to notify the Practice promptly before relinquishing or transferring that number.

Where messages include marketing or promotional content, your opt-in constitutes your prior express written consent to receive recurring automated marketing text messages from Innate Hands at the number provided. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You may revoke consent at any time by replying STOP. The Practice will maintain records of the consent disclosure presented, the recipient's affirmative agreement, the mobile number covered, and the and date, time, and source of consent and revocation. Consent under this SMS program does not constitute an authorization to use or disclose protected health information for marketing, and the Practice will obtain any separate authorization required by applicable health-privacy law.

Innate Hands Functional Medicine PLLC (“Innate Hands,” “we,” “us,” or “our”) values the privacy of website visitors and people who contact or schedule with the practice. This Policy describes the general information we may collect through our website and how we may use it.

Information We May Collect

We may collect information you voluntarily provide, such as your name, email address, phone number, scheduling information, and other information you choose to enter into a website form, quiz, or scheduling process.

For your protection, do not submit detailed medical histories, diagnoses, medication lists, or other sensitive health information through an ordinary public contact form unless the form specifically requests it and is intended for that purpose. Use the designated secure intake or patient system when the practice instructs you to do so.

Before collecting or processing sensitive personal data through a website form, quiz, scheduling workflow, or other non-clinical digital process, the Practice will present any notice and obtain any clear affirmative consent required by applicable law. The Practice will record the consent and provide a reasonably accessible method for withdrawing it. Sensitive personal data will be collected, used, retained, and disclosed only as reasonably necessary for the disclosed purpose, as authorized by the individual, or as otherwise permitted by applicable law.

Information Collected Automatically

Like many websites, we or our technology providers may automatically collect technical information such as IP address, browser/device information, pages visited, referring site, date/time of access, and interactions with the website. Strictly necessary cookies and similar technologies may be used for security and site functionality. Analytics or advertising technologies will be activated only after any legally required consent. Before activation and periodically thereafter, the Practice will assess and configure those technologies to prevent transmission of page URLs, form fields, appointment or service details, or other data that identifies or reasonably permits an inference about an individual's health condition, treatment, or care.

How We Use Information

We may use information to respond to inquiries, provide requested scheduling or resources, communicate about services, operate and improve the website, understand website use, maintain security, and manage advertising and analytics.

Service Providers

We may use third-party providers to host or operate website functions. Depending on the features enabled, this may include GoHighLevel/LeadConnector for website, forms, scheduling, communications, and related workflows.

Meta Pixel and Advertising

The Practice will not use Meta Pixel or other third-party advertising technology to disclose protected health information or identifiable sensitive health data to an advertising platform. Advertising pixels will not be deployed on secure intake forms, scheduling workflows that reveal appointment or service details, patient portals, authenticated areas, or pages that collect or display clinical information. The Practice may use analytics only after documenting that they are configured and tested not to disclose protected health information or sensitive personal data to advertising platforms. Any non-essential technology will operate only after legally required consent has been obtained and will include an available method for withdrawing that consent.

Text Messaging & Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or technical assistance, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You may opt out of SMS communications at any time by texting “STOP.” You may also request access, correction, or deletion of your personal information by contacting us at [email protected].

Sharing and Security

We may disclose information to service providers assisting with website operations and requested services, when you direct us to do so, or when required or permitted by law. We use reasonable administrative, technical, and physical safeguards appropriate to the information and systems involved. No internet transmission or storage system can be guaranteed to be completely secure. Before any service provider receives protected health information or sensitive personal data, the Practice will determine whether a business-associate agreement, data-processing agreement, or other legally required safeguard is necessary and will implement that safeguard before disclosure.

Retention and Privacy Choices

We retain information for as long as reasonably necessary for the purposes described above and as required by applicable law, professional obligations, contractual requirements, or legitimate business needs. Depending on applicable law, you may have rights regarding access, correction, deletion, restriction, portability, or objection to certain processing.

Texas Privacy Requests

To the extent the Texas Data Privacy and Security Act or another applicable privacy law applies, eligible individuals may request confirmation of processing and access to personal data, correction of inaccuracies, deletion of qualifying personal data, or a portable copy of qualifying personal data. Eligible individuals may also opt out of covered targeted advertising, sale of personal data, or profiling in furtherance of decisions producing legal or similarly significant effects, including through any universal opt-out mechanism that the Practice is legally required to recognize.

Requests may be submitted to [email protected]. The Practice may take reasonable steps to authenticate the requester and may deny or limit a request when permitted by law, including when information must be retained under healthcare, professional, tax, fraud-prevention, or other legal requirements. A requester may appeal a denied request by replying to the decision and stating that an appeal is requested. The Practice will respond to requests and appeals within the periods required by applicable law and will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Clinical Privacy Notice

This website Privacy Policy does not replace any Notice of Privacy Practices applicable to clinical services. If the Practice is subject to HIPAA or another healthcare privacy law requiring a separate notice, the Practice will provide the applicable Notice of Privacy Practices before or at the time clinical services are first provided, make the current notice available electronically and upon request, and seek acknowledgment of receipt when required. The separate notice will describe permitted uses and disclosures of health information, individual privacy rights, complaint procedures, and the Practice's applicable legal duties. The Practice will not retaliate against an individual for submitting a privacy complaint or exercising an applicable privacy right.

Contact Us

Innate Hands Functional Medicine PLLC

Email: [email protected]

Phone: 832-356-5169

Testimonials published by Innate Hands are genuine statements provided by the individuals identified with them and are presented with valid written permission. If a testimonial identifies a patient or discloses protected health information, the Practice will obtain and retain a separate, specific written authorization satisfying applicable federal and Texas health-privacy requirements before publication. Testimonials describe individual experiences and do not constitute a guarantee, warranty, or prediction that another person will have the same or a similar experience.

Testimonials reflect the speaker's individual experience and do not guarantee future results; however, Innate Hands will substantiate any objective health claim conveyed through a testimonial as required by applicable law.

Innate Hands will publish a testimonial containing an objective health or performance claim only when the claim is supported by competent and reliable scientific evidence sufficient to substantiate the claim and the presentation is not misleading. When the depicted result is not generally expected, the testimonial will be accompanied by a clear disclosure of the results consumers can generally expect. Any material connection between Innate Hands and the person providing the endorsement will be clearly disclosed.